Maximizing Performance| Achieving Results | Delivering Capabilities | Leveraging Resources | Accelerating Benefits | Navigating Change

Started in 1992, MADLAN Specialists, Inc. is a highly successful IT and retail consultancy based in Merrimack, New Hampshire, a thriving community perfectly situated one hour from Boston, one hour from the seacoast, and one hour from the mountains.

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MADLAN distinguishes itself from other IT and retail service providers, both boutique firms and the largest, global consultancies. MADLAN provides experienced and skilled professionals to successfully deliver tailored services and solutions to our clients. Most of our resources have over 20 years of experience in the industry. We go beyond the general consulting services provided by junior-level or inexperienced personnel. We approach every engagement in a “no-nonsense” manner. Our methodologies, advice, strategies, and deliverables reflect our “Specialist” thinking and we are confident that we can help our clients achieve significant and sustainable improvements in today’s competitive and ever changing business and IT environments.

Consulting Services

  • “No Nonsense” IT Assessments
  • IT Strategic Plan Development
  • Program and Project Management Office (PMO) Services
  • IT and Project Implementation
  • Behavioral Change Management

Methods & Philosophies

  • IT Assessment
  • IT Strategy
  • PMO Best Practices
  • IT and Project Implementation
  • Behavioral Change Management


Madeleine is a change agent par excellence with an outstanding ability to inspire…

– Murali Nair

Madeleine Kerr, our consultant on the project, did an outstanding job in leading us through the process.

– Joan Toth

I’ve worked in IT for 29 years, and have never seen an individual make a more dramatic impact on an organization.

– Mark Wheeler